Croatian Post participates in the Sustainability Measurement and Management System of the International Postal Corporation (IPC)

ZAGREB, 21 April 2022 – Croatian post and International Post Corporation (IPC), an organisation that brings together the world's leading postal operators, have agreed on participation in the Sustainability Measurement and Management System (SMMS) programme. 

Croatian Post is the 20th postal operator participating in the programme aimed at developing and implementing sustainable business and the increasing use of renewable energy sources along with increasing the number of delivery vehicles on alternative fuels. The International Postal Corporation launched the SMMS programme in 2019 to address the sustainability objectives of the postal sector for the next ten years, aligned with the Sustainable Development Goals (SDGs). It expands on the 2009-2019 Environmental Measurement and Monitoring System (EMMS) programme, which focused on reducing carbon emissions. SMMS broadens its remit to the seven sustainability focus areas most relevant for the postal sector: Health and safety, Learning and development, Resource efficiency, Climate change, Air quality, Circular economy and Sustainable procurement. Since the launch of their first programme, participating posts have reduced their yearly collective emissions by more than 30%.

As part of the five-year Post2022 Development Strategy, Croatian Post reduced CO2 emissions by 280 tons annually, primarily through the purchase of electric vehicles that were co-financed by the Fund for Environmental Protection and Energy Efficiency. The postal fleet currently consists of more than 200 electric vehicles. Also, three charging stations for electric vehicles have been installed, which is a prerequisite for further expansion of the electric vehicle fleet.

“Today we are facing new challenges. It is no longer enough to only ensure business growth. We must thing about future and sustainability and corporate social responsibility is one of the development philosophies underlying our strategy. We will achieve ambitious goals together with help from IPC and other member organization because our business needs to be green and must have an overall positive impact on all stakeholders”, said Mr Ivan Čulo, Croatian Post CEO.

“We are delighted to welcome Croatian Post as a new member of the SMMS programme, demonstrating the value of working together as a sector in order to make a difference for the planet”, said Mr Holger Winklbauer, IPC CEO.

In April 2021, the Croatian Post started installing parcel lockers, a new delivery channel, which is very important in combating harmful emissions. Parcel lockers increase the percentage of delivery in the first attempt, reducing the distance traveled by vehicles - both postal and those owned by customers since lockers are available 24/7 at many nearby locations.

About International Post Corporation
International Post Corporation (IPC) is the leading service provider of the global postal industry that provides leadership by driving service quality, interoperability and business-critical intelligence to support posts in defending existing business and expanding into new growth areas. It is a cooperative association of 25 member postal operators in Asia Pacific, Europe and North America.



IPC’s solutions and services are used by over 190 posts worldwide. Since 1989 IPC has set standards for upgrading quality and service performance and developed technological solutions that help members enhance service for international letters, packets and parcels. IPC engages in industry research, creates business-critical intelligence, provides a range of platforms and programmes for member post CEOs and senior management to exchange best practices and discuss strategy. IPC also manages the system for incentive-based payments between postal operators. Throughout the COVID-19 crisis, IPC has positioned itself as a crucial coordination platform between posts worldwide and put in place operational solutions to ensure the continuity of cross-border mail flows.

For further information on the IPC SMMS programme, please consult the IPC website or please contact:

Eva Wouters
Communications manager, PR and media relations
International Post Corporation
+32 2 724 71 91
eva.wouters@ipc.be